User management

The User management screen is super-admin only. It gives platform-wide visibility and a small set of manual interventions for when an automated flow fails.

What you can do

• See every user on the platform, across roles and countries.
• Manually confirm an email when the verification email didn't arrive or the flow isn't available — this activates the account without the user clicking a link.
• Correct account state where an automated step left something inconsistent. For example, when an admin activates a provider account, the matching patient-side record entries are created so the person can also use VitaBoard as a patient.

What you can't do

• Read patients' clinical records. User management is account administration, not a clinical view — the consent model still applies to everyone.
• Act as an organization role. Super-admin is separate from the Owner / Administrator / Secretary / Nurse model.

Keep it minimal

These are break-glass tools. Prefer fixing the underlying flow over routinely hand-editing account state.