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Sharing and access

How doctors get access to your record, when it expires, and how to revoke it.

You control who sees your health information. This is the most important part of how VitaBoard works, so it's worth reading in full.

Booking grants access

When you book an appointment with a doctor, that doctor is automatically granted access to your full history — not just the appointment. This is deliberate: it makes the appointment actually useful to the doctor. The safety net is that access expires and you can revoke it at any time.

Expiration

Every access grant has an expiration. By default it's 30 days, and you can change the default — or any individual grant — in your settings, including setting it to never expire.

The 30-day clock runs from your most recent appointment with that doctor, not from when access was first granted. So an ongoing care relationship (monthly check-ins, say) never lapses mid-course, while a one-off visit expires on schedule.

Revoking access

You can manually revoke a specific doctor's access whenever you want, regardless of expiration.

Revoking hides your record from that doctor going forward. It does not delete or change anything:

  • Notes and files a doctor added while they had access stay part of your record permanently.
  • A doctor who is later revoked simply stops being able to see your record — including their own past notes.
  • Other doctors who still have active access are unaffected.

Your clinical history is never destroyed or rewritten as a side effect of a permission change.

Sharing a single file

Separately from the automatic grant, you can share one file with one doctor directly — handy for a second opinion or a consult with a doctor you haven't booked with. It's a narrow, standalone share, not a replacement for the booking grant.

Seeing who has access

Your access settings show which doctors currently have access, when each grant expires, and a history of grants and revocations.

Family

Being in the same family does not grant access between members. Access between family members follows the same grant model as doctors — see Family.

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